课程: 商务英语系列:电话常用语法和词汇
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总结:处理打错电话情况
- [Narrator] Well, I'm speaking at the moment. My name's Tom, Tom Winters, just in case you'd forgotten. Now, we covered a lot again, didn't we? So let's review. This time you learned how to say that you're trying to get in contact with someone or that you're trying to get hold of someone. We also looked at wrong numbers and how to let people know that they dialed the wrong number. Remember what the gentleman told Steve? I think you may have dialed the wrong number. And should this happen, well, you know how to apologize too. I'm sorry to have disturbed you. Hopefully you won't have to disturb anyone if you look up the number in the Yellow Pages or call directory inquiries. And finally, if you want to find out someone's name, you know several ways of doing that. May I take your name, please? Who's calling? Who may I say is calling? And last but not least, who's speaking? And you know who's not speaking at the moment? Steve. Would you mind if I gave him a call? I think he probably…