课程: 商务英语系列：电话常用语法和词汇
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- [Instructor] Uh oh, I can hear the phone and of course, Mary is not in the office. Didn't I say that would happen? I bet it's Helen Scalabrini. Well, let's listen to how Steve deals with the situation. Shhh. - [Steve] Mary Burnett's office. Steve speaking, how may I help you? - [Helen] Good afternoon. This is Helen Scalabrini. May I speak to Mary Burnett please? - [Steve] I'm afraid Ms. Burnett has just left the office for a few minutes. Could I be of some assistance? - [Helen] Yes. Could you pass on a message? - [Steve] Certainly. Let me grab a pen and piece of paper and I'll take down the information. All right, now I'm ready. Please continue. - [Helen] I'm from Emerald Blue Designs and I'm calling to let Ms. Burnett know that we can bring the delivery date forward. It won't be a problem. - [Steve] So the delivery date can be moved up? - [Helen] That's correct. - [Steve] I'm afraid I didn't catch your name. Would you mind repeating it please? - [Helen] Not at all. It's Helen…
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